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About Festival Hydro Inc.
Welcome to Festival Hydro.
We are the distributor of electrical power to approximately 20,000 customers in the communities of Stratford, Brussels, Dashwood, Hensall, St. Marys, Seaforth and Zurich.
We are proud to offer excellent service in a friendly environment, just as our predecessors, the community public utility commissions, had provided during most of the past century.
Festival Hydro officially opened on November 1, 2000, as a result of government changes regarding the supply and sale of electrical power in Ontario.
In addition to electrical distribution and billing, Festival Hydro is also responsible for water billing and streetlight maintenance.
Mission
To provide cost effective distribution of reliable and safe electric power through our exceptional customer and employee experience, partnerships and performance execution.
Vision
We enable prosperity within our communities through exceptional people, partnerships and performance.
Purpose
Powering lives, empowering communities.
Values
People First through Positive Teamwork
Commitment to Customers
Accountability
Honesty
Trust
Read our full 2025-2028 Strategic Plan.