Powering Our Communities

At Festival Hydro Inc., we take pride in our ability to be involved in big idea's. We use technology to innovate and change the way we produce, consume, and distribute energy across our communities. We aim to provide the highest quality service that not only meets, but exceeds, customer expectations.

Open, Close, or Transfer an Account

MyFestivalHydro Account Login/Register

Billing and Payment Information

Outage Map
A person wearing an orange and white gingham patterned shirt works on a laptop while seated on a gray couch

Sign Up for Paperless Bills

Sign up for e-billing and receive a notice that your bill is ready straight to your inbox each month!
More information
a young woman is assisting an elderly gentleman to make a payment on a laptop

Need help keeping up with your electricity bills?

Festival Hydro offers a variety of assistance programs to help customers.
Explore Available Programs
A picture of a steel transmission line tower as it would look from underneath when staring at the sky. The background fades from blue to yellow, top left to bottpm right.

View Current Electricity Rates

More Information
A lightbulb with a green leaf inside is positioned on its side in front of a greyish blue background.

Conservation & Energy Savings

Get tips, tricks, and useful information that can help you save money and manage your electricity consumption.
Learn More
Career Directory 2023

Join Our Team

Check out our careers page to see what positions are currently available. No openings right now? Check back often and follow us on social media!
Available Positions
A laptop displaying the my festival hydro page sits open on a light coloured wooden counterop.

Sign Up For a MyFestival Hydro Account

With a MyFestivalHydro account you will get instant access to your historical billing and energy usage data, account balance and payment records 24/7.
Sign Up Now
A running faucet is pictured with a sunsetting over a lake in the background.

Water Services

Festival Hydro is responsible for billing for water usage and reading water meters on behalf of the City of Stratford and the Town of St. Marys.
More Info About Water Services
A lady holding a shovel in one hand and a rose bush in the other with a green background and black grass-like shadow along the bottom emblazoned with the words get the dirt on small digs, ontarioonecall.com 18004002255.

Call or Click Before you Dig!

You can request utility locates online 24/7 via Ontario OneCall.
More Information