About Festival Hydro Inc.

The Festival Hydro building's front entrance is a rounded front with double entrance doors labelled customer servcie entrance.

Welcome to Festival Hydro.

We are the distributor of electrical power to approximately 20,000 customers in the communities of Stratford, Brussels, Dashwood, Hensall, St. Marys, Seaforth and Zurich.

We are proud to offer excellent service in a friendly environment, just as our predecessors, the community public utility commissions, had provided during most of the past century.

Festival Hydro officially opened on November 1, 2000, as a result of government changes regarding the supply and sale of electrical power in Ontario.

In addition to electrical distribution and billing, Festival Hydro is also responsible for water billing and streetlight maintenance.

 

Mission

To responsibly provide value to our customers, communities, shareholders, and employees through cost effective distribution of reliable and safe electric power.

Vision

We enable prosperity within our communities through exceptional people, partnerships and performance.

Purpose

Powering lives, empowering communities.

Values

People First through Positive Teamwork

Accountability

Honesty

Commitment to Customers

Trust

Read our full 2022-2024 Strategic Plan