May 23rd, 2012

Festival Hydro has posted a notice of application for approval of a smart metering charge and a notice of proceeding to determine recovery and allocation of the smart metering charge.  You can view both notices here.

Are You Planning to Dig? Are you putting in fence posts, planting a tree, excavating for a pool, deck or a new addition? Before you dig, it is important to locate utility lines. It is your responsibility to secure underground locates.

FESTIVAL HYDRO IS NOW A MEMBER OF ONTARIO ONE CALL. Previously, requests for electric locates were made directly to Festival Hydro, separate from other requests for water and sewer locates, gas pipeline locates, and telephone line locates who are already part of Ontario One Call. Now as of Jan. 3, 2012, you must call Ontario One Call, who will forward your request to Festival Hydro, as well as to its other member utilities.

When to call? Call the Ontario One Call Utility notification service at least one week before you dig toll-free at 1-800-400-2255 or by fax at 1-800-400-8876 (THIS SERVICE IS AVAILALBE 24 HOURS A DAY, SEVEN DAYS A WEEK).

If you have questions, concerns, or need more information, please call our Engineering Department at (519) 271-4703 extension 220, Monday to Friday, during business hours - 8:30 a.m. to 4:00 p.m.

NOTE:  You MUST still make separate arrangements with other utility companies such as Rogers Cable.

Festival Hydro would like to thank all who participated in the Season's Savings Contest. The contest is now closed.  We would like to congratulate L. Dubblestyne of Stratford as our Grand-Prize winner and everyone who enrolled in the epost service.

Electricity Price Change for Residential and Small Business Consumers

November 1st, 2011

The Ontario Energy Board released Regulated Price Plan (RPP) electricity commodity prices effective November 1, 2011.

RPP prices, reviewed semi-annually, are reflected on the "Electricity" line of residential and small business consumer bills for those who purchase their new power directly from their local utility.

Tiered Prices are changing as follows:

7.1 cents per kWh up to and including the first 1,000 kWh per month for residential customers.  For non-residential RPP consumers, the threshold stays at 750 kWh throughout the year.

8.3 cents per kWh for consumption above the tier threshold.

RPP Prices are changing because the forecasted cost of supply is changing. The main factors are increased nuclear and renewable generation coming online during the forecast period. This includes the refurbished units at the Bruce Nuclear Generating Station along with more wind Generation.

RPP prices are based on a 12-month forecast and are designed to provide stable and predictable electricity pricing as well as to ensure that the price that residential and small business consumers pay recovers the payments made to generators that supply the electricity they consume.

If you purchase your electricity from a retailer, your electricity price is charged according to your contract.  There is also an additional line item on your bill called Global Adjustment.